Welcome to wineXP - your ticket to a world of wine experiences

T&Cs

 wineXP is a ticketing platform dedicated to bringing wine lovers together through events and experiences. We sell tickets to wine events across Australia on behalf of organisers.

REFUND POLICY

If you wish to cancel more than 7 working days before the start of the event we will refund the cost of the ticket.

If you wish to cancel less than 7 working days before the start of the event, no ticket costs will be refunded. 

If you wish to cancel after the event has started, no ticket costs will be refunded.

Please note booking fees and credit card surcharges are non-refundable and refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was received. 

In the event of an event being cancelled, the organiser will notify registered attendees via email, prior to the event date to offer an alternative event at an alternative date or to refund in full the event fee.

If you have any concerns or require clarification, please do not hesitate to contact wineXP: hello@wineXP.com.au

 

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.


PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

 

wineXP is your ticket to a world of wine experiences and wine events.  Book now for wine tastings, wine dinners, meet the winemaker functions, winery tours, cellar door events, wine masterclasses and wine education sessions in Sydney, Melbourne, Brisbane, Adelaide, Perth and Canberra.